For orders purchased through http://giftwrapetc.com
100% money back guarantee if you are returning order as a result of our error. 100% less shipping cost if there is any other reason, given that the items were not used or damaged. Non returnable items are fully assembled bows,
Order must be securely packed, unused, undamaged including original quantity, inserts and/or accessories. Please ship returns via standard US Postal Service with a tracking number to:
GiftWrap Etc., LLC
8400 N Magnolia Ave., Suite J
Santee, CA 92071
Please call us to obtain authorization number prior to returning items. Returns are accepted within 30 days from the date of receipt as it appears in a tracking information.
Your refund will be issued shortly upon receipt of the return.
Please call us at 1-800-292-WRAP(9727) if there is a problem with the product. We will do our best resolve the issue to your satisfaction.
If you are reaching out regarding an order placed on Amazon/Etsy/Ebay/Walmart please follow up through the communication channel on that site. Please include the order number in your communication.